Last updated: June 27, 2026
This policy explains how personal data is handled in connection with the
Papelería Bolivariana mobile application (identifier com.papeleriabolivariana.app).
The app is a viewer (WebView) that displays the content of the online store
papeleriabolivariana.com. The app itself (the native layer) does not collect personal
data; any data that is collected is collected by the website when you use it through the app.
This application is the official app of the Papelería Bolivariana store, located in Bello, Antioquia (Colombia). The data controller responsible for processing personal data is [TODO: legal company name / developer], hereinafter "we" or "us".
The mobile application (native layer) does not collect, store, or transmit personal data on its own. Internally, it only checks the status of your internet connection (to show the "No connection" screen) and lets you open external apps such as WhatsApp, Instagram, the phone dialer, email, or maps when you tap those links. These functions do not gather identifiers or personal information.
However, the app displays the website papeleriabolivariana.com, and it is that site that may collect data when you create an account, place an order, or browse the catalog. Based on the information disclosed, the website may process the following data [TODO: confirm with the website administrator]:
| Data | Purpose | Linked to your identity? |
|---|---|---|
| Contact information: name, email address, phone number, and physical address. | Customer registration/account and order processing and delivery. | Yes (if the site uses customer accounts). |
| Purchase and order history. | Store operation: managing and tracking your orders. | Yes. |
| Identifiers (user ID or session ID). | Keeping you signed in and associating your account and your orders. | Yes (if an account exists). |
None of this data is used for advertising tracking across other companies' apps or websites. Should the site ever integrate third-party analytics or advertising, this policy will be updated accordingly. [TODO: confirm whether the site uses analytics (e.g., Google Analytics) or third-party advertising]
The data above is processed for the following purposes and on the following legal bases:
The application does not include advertising or analytics SDKs in its native layer. The third parties that may be involved are:
[TODO: confirm the final list of the site's actual sub-processors (payment gateway, order messaging, analytics, etc.)]
We retain personal data only for as long as necessary for the purposes described: while you maintain an active account or have orders in progress, and afterwards for the periods required by law (for example, accounting or tax obligations). When the data is no longer needed, it is deleted or anonymized. [TODO: confirm specific retention periods with the website administrator]
Under applicable data protection law, you may exercise the following rights:
To exercise any of these rights, write to us at [TODO: support email]. We will respond within the timeframes established by applicable law.
The app is rated for ages 4 and up and contains no objectionable content, but it is intended for the purchase of stationery products by adults (students, families, teachers, and offices). We do not knowingly collect data from minors. If you are a minor, please use the app under the supervision of a responsible adult. If you believe a minor has provided us with personal data without authorization, contact us at [TODO: support email] and we will delete it.
Communication between the application and the website takes place over standard encrypted connections (HTTPS). The website applies reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. Please note that no system is completely foolproof, so we cannot guarantee absolute security.
We may update this Privacy Policy to reflect changes in the app, the website, or applicable law. When we do, we will update the "Last updated" date shown at the top. We recommend that you review this page periodically. Significant changes will be communicated through the app or the website.
If you have questions about this policy or about how your data is handled, you can contact us: